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CASE STUDY 4: GLOBAL MEDICAL DEVICES COMPANYIT OPERATING MODEL DESIGN AND TRANSFORMATION CHALLENGE FACED The Chief Information Officer (“CIO” took on an IT Organization that was struggling with its primary business customer, the Medical and Surgical Devices Business Unit. The IT Organization was performing at low levels of maturity (“Utility levels or lower), low levelsRead more

CASE STUDY 1: MAJOR RETAIL HOLDING COMPANYSHARED SERVICES STRATEGY & OPERATING MODEL DESIGN CHALLENGE FACED The President of Ascena’s Shared Services Group (“SSG”) and Chief Operating Officer wanted to design, unify and collaborate on each individual functional and Shared Services domain related strategy for the fiscal periods of 2016 through 2018.  In addition, it wasRead more